Links to third party websites
You are not required to provide any personal information in order to view content on our sites, such as articles and recipes. However, in order to receive newsletters and announcements by e-mail, post comments in the forums, save recipes and articles, or communicate with other DaVita community members, you must register for a My DaVita web account and by doing so, you agree to receive these types of communications.
When you join the DaVita community by registering for a My DaVita account, you must provide the personal information designated as "required" on the registration page. This information will be private unless you choose to make it public. After you have registered, you will have the opportunity to provide additional personal information under “Edit My Profile” and will also have the opportunity to create an extended personal profile, including posting a photograph and listing your location. This extended personal profile information will be visible to other community members and the public when you make postings, such as comments to a forum or reviews of recipes. Whether you provide this additional personal information or create a public profile is entirely your option.
If, at any time, you would like to deactivate or have us remove your My DaVita account, you may do so by sending a request to us using the form at contact us.
Personal information we collect about you & how we use it
DaVita shares your personal information with companies who provide services to DaVita, such as information processing, managing and enhancing data, managing customer communications, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may not use your information for their own purposes.
Your My DaVita Web Account & interactive tools
You will create a public profile as part of the registration process for your My DaVita web account. Except for your user name which will stay constant, you may change your public profile data at any time; however, public profiles are often indexed and cached by Internet search engines (e.g., Google, Yahoo, Bing). Regardless of whether you enter public profile data or not, personal information not contained in your public profile, such as full name or e-mail address, will not be revealed by DaVita to others without your consent.
After you have registered your MyDaVita account, you may choose to use certain interactive content, tools, and services that may ask you to provide other types of information about yourself, including personal health information. Using these tools and providing additional information is entirely up to you. Some of the tools, such as certain quizzes or calculators, do not retain your personal health information, while others, such as the GFR Calculator, store your personal health information in accordance with the description we provide and the authorization you provide at the time you use the tool.
How we protect your personal information
We use secure sockets layer (SSL) technology to encrypt your personal information, when you enter personal information using our forms. This technology protects your personal information as it is being transmitted over the Internet from your computer to our servers. To protect our server environment, we maintain an ongoing risk management program and use industry standard practices and technologies to ensure your information is well-secured.
Newsletters & e-mail messages to you
When you register for a My DaVita account and at various times as you use our websites, you will be given the option of receiving recurring informational/promotional newsletters via e-mail from DaVita. These e-mails will not contain personal health information. When you sign up for our e-mail newsletters, or at any time, you can choose to receive fewer or more promotional e-mails from DaVita. In order to subscribe to DaVita newsletters via e-mail, we will ask you for your contact information (e.g., name and e-mail address). You can unsubscribe from the newsletters at any time by simply:
- Following the directions included at the bottom of each e-mail newsletter you receive from DaVita or editing the information you entered when you registered by:
- Logging in to DaVita.com
- Selecting, "Edit My DaVita"
- Selecting "Newsletters”
- Unchecking the newsletters you do not want to continue receiving. (If you want all newsletters to stop, then you must uncheck all of them)
- Checking any additional newsletters you want to receive
- Pressing "Submit" at the bottom of the page to confirm your new choices
If you have difficulties with our newsletter and e-mail subscription service, please use our contact us page to write us and let us know about your issue. DaVita Customer Service will help resolve your issue, typically in three (3) to five (5) business days.
In some cases, when you click on a link or an advertisement on our websites, or in an e-mail or newsletter we send you, your browser may be momentarily re-directed to the website of a third party which, acting at the request of DaVita, notes or "counts" your response to the e-mail or newsletter before re-directing your browser to the link you selected. This re-direction process may not be apparent to you, and we only use this process for counting overall responses.
E-mails you send to DaVita
E-mail a page
If you use our E-mail a Page service to tell a friend about our websites or newsletters, we will ask you for your name, your e-mail address, and your friend's e-mail address. We will automatically send your friend a one-time e-mail inviting him or her to visit the site using your name and e-mail address as the "from" e-mail address. DaVita does not use your name, your e-mail address or your friend's e-mail address for any other purpose. We will only use the information you provide to send the e-mail you request.
Community, health communities, blogs and other public forums
DaVita websites feature several community areas and other public forums where users with similar interests or medical conditions can share information and support one another, or where users can post questions for knowledgeable DaVita team members to answer. We also offer online discussions moderated by medical or healthcare experts. Our communities and public forums are open to the public and should not be considered private.
Any information, including personal information and personal health information, you choose to share in our online community areas (e.g., a forum, expert Q&A posting, reviews, or online discussion) is by design open to the public and is not private. You should think carefully before posting any personal information or personal health information in ours or any other public forum. What you post can be seen, disclosed to, or collected by third parties and may be used by others in ways we cannot control or predict, including to contact you for purposes you have not authorized. As with any public forum, on any site, the information you post may also show up in third-party search engines like Google, Yahoo, MSN, Bing, etc..
DaVita’s websites are intended for adults, age 18 and older, and are not intended to attract children. DaVita will not collect personal information from any person we actually know to be under 18 years old.
How to contact us if you have a question or complaint
- DaVita.com Online Privacy
1551 Wewatta St.
Denver, CO 80202
Phone: (303) 405-2100